Google Play and Apple App Store Mobile Application End User License Agreement
Terms of Service
Last Update Date: 24.02.2024
1. **Acceptance and Agreement to Terms**
USE POLİCY
The purpose of this Privacy Policy, Vetdiya Veterinary Diagnostics Software LTD. ŞTİ ("Company") is to determine the terms and conditions regarding the use of personal data ("Personal Data") shared with the Company by users ("User") who use the service with mobile devices such as phones or tablets ("Device") during access to the VETDİYA mobile application ("App"), which serves as a pre-diagnosis utility in the diagnosis of diseases in cats and dogs operated by the Company ("Company"), and users who are authorized to perform animal disease diagnosis analysis on the application with the password provided to them by the Company ("Member"), or which the Company generates during the User / Member's use of the application.
If the user chooses to use our service, they agree to collect and use information related to this policy. The Personal Data we collect is used to provide and improve the service. Personal Data may not be used or shared except as described in this Privacy Policy.
Vetdiya Terms of Use Last Updated: September 2023
1. Application Usage and Restrictions:
In order to use the 'Vetdiya' application, you must be a veterinarian or a student of a veterinary faculty. This requirement makes the app's content map qualified and reliable. The app provides access to critical information and analysis tools related to veterinary medicine. However, access to this information and tools is only offered as a platform for disease forecasting that supports veterinarians' or veterinary students' specific experience and knowledge.
2. Subscription Service and Benefits:
Vetdiya offers paid subscription options for access to exclusive content and analysis tools available to users. Subscription provides the user with a disease analysis page unlock.
3. Privacy and Security Commitment:
Vetdiya keeps users' personal data confidential. Our privacy policy protects the information that users share through the application. Please see our Privacy Policy for more details.
4. Service Changes and Cancellation Policy:
Vetdiya reserves the right to improve or change the application services. These changes are notified to users and applied by the terms of use specified in the application. The subscription cancellation policy is described in detail within the application.
5. Legal Disclaimer and Medical Consultation:
Vetdiya does not provide veterinary practice or medical advice. The app content is for informational purposes only. Please consult a licensed veterinarian if you have any veterinary medical problems or treatment needs. The App content provides general information about the profession of veterinary medicine but is not a substitute for any medical advice or diagnosis.
6. User Responsibility and Code of Conduct Users:
Use the Vetdiya app within ethical and legal boundaries. Users are expected to respect the privacy of others, treat information within the application with respect, and fulfill their moral and legal responsibilities during all application use. These Terms of Use are essential for using the 'Vetdiya' application. Our users undertake to accept these terms and to use the app content effectively. Please get in touch with us for more details and get information about the application and subscription services.
CLARIFICATION TEXT ON THE LAW ON THE PROTECTION OF PERSONAL DATA
Definitions
In this clarification text,
Data: Any information relating to an identified or identifiable natural person;
Personal Data: Data related to race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, appearance and dress, association, foundation or union membership, health, sexual life, criminal conviction and security measures, and biometric and genetic data,
Personal Data Protection Law (KVKK): Law No. 6698 on the Protection of Personal Data, which entered into force after being published in the Official Gazette on April 7, 2016,
Data Processor: The natural or legal person who processes personal data on behalf of the Data Controller based on the authorization granted by the Data Controller,
The Data Controller refers to the natural or legal person who determines the purposes and means of processing Personal Data and is responsible for establishing and managing the data recording system.
As VETDİYA VETERINARY DIAGNOSTICS SOFTWARE SERVICES LTD.ŞTİ.as Data Controller, we would like to inform you about the identity of the data controller, examples of processed personal data, purposes of processing personal data, the storage period of personal data, transfer of your personal data to third parties and / or abroad, methods and legal reasons for collecting your personal data and the rights granted to you under the Personal Data Protection Law within the framework of our disclosure obligation under the Personal Data Protection Law.
1. Identity of the Data Controller under the KVKK, the addressee is the Data Controller:
Registered in Samsun Trade Registry with registration number 33265, 0925099354900001 Mersis number, AKSU MH. OMÜ CAD. OMÜ TEKNO PARK BLOK NO: 165 ATAKUM/SAMSUN, located at VETDİYA VETERINARY DIAGNOSTICS SOFTWARE SERVICES LTD.ŞTİ.
2. Which Personal Data Do We Process?
Examples of your Personal Data that we process:
Personal Data Provided by You: Name - surname, date of birth, Turkish ID number, telephone number, e-mail address, address, photographs, video recordings transmitted within the scope of surveys and competitions, and any other Personal Data you share with us in any way through other channels.
Personal Data Collected Automatically: Your Personal Data is collected automatically through automatic search machines, video and audio recording devices, Cookies, or other means.
Personal Data Received from Other Sources: Your Data such as updated delivery and address information; account information, purchase, page view information; information such as searched terms and search results, paid listings (such as Sponsored Links) that social media tools, our business partners, suppliers, and other third parties share with us based on your previously given consent.
3. Personal Data Retention Period
Your Personal Data shall be retained in any case by the legislation on the protection of Personal Data, especially KVKK, and the periods required by other legislation, and if no period is stipulated in the legislation, for the period required by the purpose of personal data processing. The retained data shall be deleted, destroyed, or anonymized after the reasons requiring data processing expire.
4. Purposes of Processing Your Personal Data
As a rule, we process your personal data based on your explicit consent. However, by the fundamental principles stipulated by KVKK, to fulfill our legal obligations within the scope of Article 5.2 and Article 6.3, to establish or perform a contract, to fulfill our legal obligations, to establish, exercise or protect a right, and to protect our legitimate interests without harming your fundamental rights and freedoms, and without your explicit consent in terms of personal data that you make public. In this context, if the situations mentioned above exist, we process your Personal Data to protect our legitimate interests such as providing you with the products and services ordered or purchased through the Websites, contacting you when necessary, making the purchase-sale transaction, using POS, return transactions, shipping services, establishing a distance sales contract within the scope of electronic commerce, product or service sales, supply, delivery, receiving your questions and complaints, responding to you, using them in a possible dispute when necessary, cost reduction, efficient use of resources, monitoring call center service quality. In addition, we may also process your Personal Data made public by you through contests you participate in and Social Media channels to the extent permitted under the KVKK without seeking your consent again.
Your personal data may be processed for the purposes specified in this full Disclosure Text, provided that your explicit consent is obtained within the scope of Article 5.1 and Article 6.2 of the KVKK. In addition, since our existing programs, program subscriptions, and memberships offer unique advantages to its members, you give your explicit consent to the processing of your Personal Data, except in exceptional cases, with your inclusion/membership in the programs in order to benefit from subscription/program/membership advantages. In addition, based on this explicit consent, your Personal Data may be processed in order to provide you with opportunities for particular products and services such as internet advertising, cross-selling, campaigns, opportunities, and product/service advertisements, to use Cookies for this purpose, to make commercial offers by considering your preferences and recent purchases; to determine how you are informed about our websites, to organize corporate communication and other events and invitations in this context and to inform you about them.
5. Transfer of Your Personal Data to Third Parties and/or Abroad
Your Personal Data may be transferred to third parties from whom we receive support in areas such as storage, archiving, information technology support (server, hosting, program, cloud computing), security, call center, sales, marketing, group companies, business partners, suppliers, banks, financial institutions, consultancy firms from which support is received in areas such as law, tax, etc., sales, marketing and institutions and organizations and may be processed to a limited extent to make the necessary evaluation by these third parties in the transaction process, and in case of transfer, the transferee party may transfer the assets together with the assets and the values attached to these assets. It can be transferred to consultancy firms, sales, marketing institutions, and organizations. It can be processed to a limited extent to make the necessary evaluation by these third parties during the transaction process. In case of transfer, the transferee party may continue to process your Personal Data, which are the assets and the values attached to these assets, with itself as the data controller.
6. Method of Collection of Personal Data and Legal Reason
Your personal data, by VETDİYA VETERINARY DIAGNOSTICS SOFTWARE SERVICES LTD.ŞTİ.; through channels such as application forms, websites membership and contact forms, website e-bulletin registration forms, cookies, job application forms Based on the relevant websites and different legal reasons, VETDİYA VETERINARY DIAGNOSTICS SOFTWARE SERVICES LTD. ŞTİ.
For the Limited Company to continue its activities, it can also be collected, processed, and transferred for the purposes specified in this Clarification Text in line with the principles and procedures stipulated by the KVKK and other relevant legislation.
Data Entered by the User:
From the user who uses some of our services on the site to identify the user and communicate with the user, only
Name Surname
Phone Number or E-Mail Address
information in the forms related to the service provided. Apart from this, some optional personal information can be entered according to the service provided. The user-side information we collect will be used to communicate with the user regarding the service provided. The data used for the user's disease analysis is stored in an encrypted form on our server to make it available to them for later use. This information can also be used to promote and inform the user about other services provided in the application.
Data Collected When You Use the Service
Data Entered by the User
Daily Data:
The information is sent to the Website each time the user visits the app. This information includes the Internet Protocol ("IP") address, operating system, and browser version of the device using the service. Our Mobile Application uses this information to ensure that the appropriate content is loaded on the device for the user to use the service best.
Access to Sensitive Permissions or Data:
The following permissions are requested from the user during the installation of the application on the device:
Full Internet Access (android.permission.INTERNET)
Monitor Network Status (android.permission.ACCESS_NETWORK_STATE)
These permissions are only required for the app to exchange data with the backend.
Take Picture and Video (android.permission.CAMERA, android.permission.CAMERA2)
Read the contents of my SD Card (android.permission.READ_EXTERNAL_STORAGE)
Change or Delete the Contents of My SD Card (android.permission.WRITE_EXTERNAL_STORAGE)
These permissions are required for members to add a profile photo while using the Mobile Application and to upload a sectoral competency document (PDF Jpeg, JPG) file that supports multiple file formats (PDF Jpeg, JPG) to be added to be an approved user during membership opening in the application. In addition, when the Optical Character Reading (OCR) service is activated, when members want to upload pictures of patient blood value tables data in the application, the member is asked if they wish to upload the existing photos in the device memory or take a photo with the camera and upload it. With the approval and knowledge of the member, the images selected from the device memory can be uploaded to the application for character analysis, or the photos taken with the camera can be uploaded to the application. The application cannot read or write any other SD card data. The application cannot open and use the device camera without the consent and knowledge of the member.
Security
Personal Data is encrypted between the backend and the Mobile application via HTTPS protocol. We strive to use a commercially acceptable means of protection. However, no method of transmission over the Internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Types of Cookies Used in Our Mobile Application
We also use Cookies to help you use our mobile application and improve your user experience. If you do not want to use Cookies, you can disable, delete, or block Cookies in the relevant settings of your browser. Unless you change your cookie settings in your browser, it will be assumed that you accept the use of cookies in this mobile application.
Session Cookies: Session cookies are data created when logging into our mobile application and stored on the user's personal device until the user logs out of the application. They are deleted when the person ends the session. The main purpose of using such cookies is to secure the user account. In addition, when Members log in to the members-only section using their passwords, they do not need to re-enter the password on each page while navigating between pages.
Google Analytics Cookies:
Such cookies enable the collection of all statistical data, thereby improving the presentation and use of the Website. By adding social statistics and data on interests to these statistics, Google enables us to understand users better. Google Analytics cookies are used in our application. The data collected by these cookies are transferred to Google servers located in the USA, and the data in question are stored using Google's data protection principles. For more information about Google's analytical data processing activities and the principles of protecting personal data, you can visit https://support.google.com/analytics/answer/6004245.
Links to Other Sites
Our service may contain links to other sites. If you click on a link from a third party, you will be directed to that site. Note that we do not use these external sites. Therefore, we strongly encourage you to review the privacy policies of those websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.
7. Access to Your Personal Data and Your Rights under KVKK
In accordance with Article 11 of KVKK, VETDİYA VETERINARY DIAGNOSTICS SOFTWARE SERVICES LTD.ŞTİ. by applying to; To learn whether your Personal Data is being processed, to request information about it if it has been processed, to understand the purpose of processing your Personal Data and whether they are used in accordance with their purpose, to know the third parties to whom your personal data is transferred domestically or abroad, to request correction of your personal data if it is incomplete or incorrectly processed, to request the deletion or destruction of your personal data in case the reasons requiring the processing of your personal data disappear to be evaluated within the principles of purpose, duration and legitimacy, In the event that your Personal Data is corrected, deleted or destroyed, you have the right to request that these transactions be notified to third parties to whom personal data is transferred, to object to this result in the event that a result arises against you in the event that your processed personal data is analyzed exclusively through automated systems, to request compensation for the damage in case your Personal Data is processed unlawfully and you suffer damage for this reason. In this context, you can deliver your request regarding your above rights to our e-mail address "info@vetdiya.com.tr" with a secure electronic signature or a wet signed petition with documents identifying your identity, or you can send it to our address via notary public.
VETDİYA VETERINARY DIAGNOSTICS SOFTWARE SERVICES LTD.ŞTİ. will finalize the request free of charge as soon as possible and within 30 (thirty) days at the latest, depending on the nature of the request. VETDİYA VETERINARY VETERINARY DIAGNOSTICS SOFTWARE SERVICES LTD.ŞTİ. If an additional cost arises regarding the finalization of the requests by VETDİYA VETERINARY DIAGNOSTICS SOFTWARE SERVICES LTD.ŞTİ. VETDİYA VETERINARY DIAGNOSTICS SOFTWARE SERVICES LTD.ŞTİ may request fees in the tariff determined by the Personal Data Protection Board. In cases where your personal data is processed with explicit consent, we would like to emphasize that if you withdraw your explicit consent, you will be removed from the subscription/membership program where processing based on such explicit consent is required. You will not be able to benefit from the advantages you have benefited from as of the relevant date. We kindly request that you submit your application in writing and with a wet signature in a clear, understandable manner and by attaching documents identifying your identity and address information by hand, by mail, or through a notary public AKSU MH. OMÜ CAD. OMÜ TEKNO PARK BLOK NO: 165 ATAKUM/SAMSUN address.
You can always follow the changes within the scope of the legislation on Personal Data and our practice from the relevant page of our Website.
If you have any questions or suggestions regarding our Privacy Policy or our application, you can share them with us via info@vetdiya.com.tr and the feedback page in the mobile application.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Please review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes will take effect immediately after they are posted on this page.
Contact Us
USAGE AGREEMENT
VETDİYA VETERİNER TEŞHİS YAZILIM HİZMETLERİ LTD.ŞTİ. EXPLICIT CONSENT DECLARATION WITHIN THE SCOPE OF THE LAW ON THE PROTECTION OF PERSONAL DATA
VETDİYA VETERINERINER TEŞHİS YAZILIM HİZMETLERİ LTD.ŞTİ. (''Company'') within the framework of the General Clarification Text within the Scope of the Law on the Protection of Personal Data and the Company's Regulation on the Protection and Processing of Personal Data, which is submitted to your information by the relevant provisions of the Personal Data Protection Law No. 6698 (''KVK Law''),
By the Company as the data controller of personal data or by the data processors authorized by the Company by taking the necessary security measures; Providing the products and services offered by the Company to its customers under the best conditions, providing products or services in a reliable and uninterrupted manner, maximizing customer satisfaction, making payments, performing various transactions related to the aforementioned services, conducting and developing operations, identity information, address information, contact information and other personal data that are directly or indirectly related to the promotion, marketing, advertising and campaign activities of the aforementioned products and services or different products and services, informing customers about opportunities, campaigns and other services and fulfilling the requirements of the contracts concluded with customers; in accordance with the general principles stated in Article 4 of the Law No. 6698 on the Protection of Personal Data ("KVK Law"), in particular the principle of retention for the period stipulated in the legislation or required for the purpose for which they are processed. I, at this moment, accept and declare that my data may be processed by the general principles stated in Article 4 of the Personal Data Protection Law No. 6698 ("KVK Law"), including the principle of retention for the period stipulated in the legislation or necessary for the purpose for which they are processed; may be obtained, recorded, stored securely in physical or electronic media for a period appropriate for processing, stored, maintained, modified, reorganized, disclosed and transferred by the legislation, taken over, classified, processed or the use of data may be prevented; I at this moment accept and declare that the Company has informed me regarding the issues mentioned above and that I have explicit consent within the framework of the KVK Law.
I, at this moment, accept and declare that the Company may transfer my data to Company employees, officers, group companies (Company and/or its business partners, shareholders), legally authorized public institutions and organizations, independent audit companies, survey companies, business partners and service providers from whom the Company receives services or works together for the execution of the services and/or activities to be provided to me, within the framework of legal obligations and legal limitations to carry out its activities and that I have my explicit consent in this regard.
However, in accordance with Article 11 of the KVK Law and the relevant legislation Pursuant to Article 11 of the PDP Law and the applicable legislation; by applying to the Company; To learn whether personal data is processed, to request information if my personal data has been processed, to understand the purpose of processing my personal data and whether they are used in accordance with their purpose, to know the third parties to whom personal data is transferred domestically or abroad, to request correction of personal data in case of incomplete or incorrect processing, to request the deletion or destruction of my personal data in case the reasons requiring the processing of this data disappear, I have the right to request that these correction and deletion requests be notified to third parties to whom personal data are transferred, to object to the emergence of a result to my detriment by analyzing the processed data exclusively through automated systems, to demand the compensation of the damage in case of damage due to unlawful processing of my personal data, and in order to exercise these rights, I have the right to fill out the form at vetdiya. com.tr, and I accept that I have the right to submit a signed copy of the form to the Company at vetdiya.com.tr by filling out the form at vetdiya.com.tr with documents identifying my identity by hand or through a notary public or other methods specified in the KVK Law.
In addition, I accept and declare that the personal data I have shared with the Company is accurate and up-to-date; I acknowledge and say that I will notify the Company of any changes in this information in case of any changes.
I, at this moment, declare that I have explicit consent to the processing of my data, including my sensitive personal data defined in the KVK Law, to the processing of my data, to its use and sharing limited to the purpose of processing within the scope of the relevant process, and to its storage for the required period and that I have been provided with the necessary information in this regard; I at this moment declare that I have read and understood this text, the Company's Regulation on the Protection and Processing of Personal Data and the Clarification Text.
DECLARATION OF RESPONSIBILITY
Please read the following declaration of responsibility carefully. By using the Vetdiya mobile application, you agree to the following terms.
By declaring that you are a veterinarian or a student of the veterinary faculty with the declaration you give while becoming a member of this application, VETDİYA LTD. ŞTİ. has no responsibility in this regard.
The Vetdiya mobile application is provided for informational purposes only and is designed to assist veterinarians in their services. The content on the application aims to show veterinarians the closest prognosis to the disease related to laboratory and symptom data of pet animals. However, the information on the app is not a substitute for a veterinarian diagnosis. A definitive diagnosis of any health problem requires a veterinarian's interpretation.
Vetdiya endeavors to ensure the accuracy of the content presented on the app. However, it does not guarantee that the information on the application is complete, up-to-date, or error-free. Users (Veterinarians and candidates) can verify the information presented on the application at their discretion.
Vetdiya is a mobile application that provides veterinarians and candidates with relevant data on animal health and tentative diagnosis suggestions. Therefore, it is the users' responsibility to diagnose the disease definitively.
The Vetdiya mobile application uses a Firebase data storage system developed by Google Inc. to store users' health data. To access any data on the storage server, users must enter the correct user/password combination to bypass the Auth API Layer. However, user data is individual and cannot be read or overwritten by another user.
The Vetdiya mobile application may become temporarily unavailable due to technical issues, maintenance work, or other reasons. Vetdiya does not guarantee that the application will operate uninterrupted or error-free and cannot be held liable for any data loss or other damages arising from such situations.
As a user, by continuing to use the Vetdiya mobile application, you agree to the terms mentioned above and the liability statement. If you have any questions regarding using the application, please do not hesitate to contact us.