Google Play and Apple App Store Mobile Application Privacy Policy

Google Play and Apple App Store Mobile Application Privacy Policy

The purpose of this Privacy Policy, Vetdiya Veterinary Diagnostics Software LTD. ŞTİ ("Company") is to determine the terms and conditions regarding the use of personal data ("Personal Data") shared with the Company by users ("User") who use the service with mobile devices such as phones or tablets ("Device") during access to the VETDİYA mobile application ("App"), which serves as a pre-diagnosis utility in the diagnosis of diseases in cats and dogs operated by the Company ("Company"), and users who are authorized to perform animal disease diagnosis analysis on the application with the password provided to them by the Company ("Member"), or personal data ("Personal Data") generated by the Company during the User / Member's use of the application.
If the user chooses to use our service, they agree to collect and use information related to this policy. The Personal Data we collect is used to provide and improve the service. Personal Data may not be used or shared except as described in this Privacy Policy.
Policy Update Date: June 05, 2023

Data Collected When You Use the Service

Data Entered by the User

From the user who uses some of our services in the application, to identify the user and communicate with the user information in the forms related to the service provided. Apart from this, some optional personal information can be entered according to the service provided. The user-side information we collect will be used to create a user profile related to the service provided. The data used for the user's disease analysis is stored in an encrypted form on our server to make it available to them for later use. This information can also be used to promote and inform the user about other services provided in the application.
During registration in the application, we request users to upload a diploma or student certificate (this process is deleted from our server after checking the personal information entered for one time only.

Daily Data

When the user visits the app, some information is sent to the background server. This information is the application ID number of the person using the service. Our Mobile App uses this information to ensure that the appropriate content is loaded on the device for the user to use the service best.

Types of Cookies Used in Our Mobile Application

Session Cookies: Session cookies are data created when logging into our mobile application and stored on the user's device until the user logs out of the application. They are deleted when the person ends the session. The main purpose of using such cookies is to secure the user account. In addition, when members log in to the members-only section using their passwords, they do not need to re-enter the password on each page while navigating between pages.
Google Analytics Cookies:These types of cookies enable the collection of all statistical data, thereby improving the presentation and use of the website. By adding social statistics and data on interests to these statistics, Google enables us to understand users better. Google Analytics cookies are used in our application. The data collected by these cookies are transferred to Google servers located in the USA, and the data in question is stored using Google's data protection principles. For more information about Google's analytical data processing activities and the principles of protecting personal data, please visit https://support.google.com/analytics/answer/6004245.

Access to Sensitive Permissions or Data

The following permissions may be requested from the user during the installation of the app on the device: These permissions are required for the app to exchange data with the backend and to check the current internet status. These permissions are required for members to add a profile photo while using the Mobile Application and to upload a sectoral competency document (PDF Jpeg, JPG) file that supports multiple file formats (PDF Jpeg, JPG) to be added to be an approved user during membership opening in the application. In addition, when the Optical Character Reading (OCR) service is activated, when members want to upload pictures of patient blood value tables data in the application, the member is asked if they wish to upload the existing photos in the device memory or take a photo with the camera and upload it. Within the approval and knowledge of the member, the images selected from the device memory can be uploaded to the application for character analysis, or the photos taken with the camera can be uploaded to the application. The application cannot read or write any other SD card data. The application cannot open and use the device camera without the consent and knowledge of the member.

Security

Personal Data is encrypted between the backend and the Mobile application via HTTPS protocol. We strive to use a commercially acceptable means of protection. However, no method of transmission over the Internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our service may contain links to other sites. If you click on a link from a third party, you will be directed to that site. Note that we do not use these external sites. Therefore, we strongly encourage you to review the privacy policies of those websites. We have no control over and assume no responsibility for any third-party sites or services' content, privacy policies, or practices.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Please review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes will take effect immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions regarding our Privacy Policy or our application, you can share them with us via info@vetdiya.com.tr and/or the feedback page in the mobile application.